Caravan/camp Sites - 12 pm to 5pm ( please call us before reception closes at 5pm for self check in details if you will be arriving after we close - late call outs may incur a fee).

Tannery Studio Rooms - 2 pm to 5pm ( please call us before reception closes at 5pm for self check in details if you will be arriving after we close- late call outs may incur a fee).

Early check-in during the low shoulder season are often possible, please call 0498 742 575 to make a prior arrangement. Please note early check ins are not available during Dec -April and on other peak dates due to the high numbers of travelers.

Cleaning and maintenance of the park occurs between 10am - 12pm daily to keep the Ross Caravan Park looking and running to a high standard for our guests.

Self-check-in can also be facilitated for those arriving after hours. Please contact us if you wish to arrive after 5pm.

Check-out is before 10am.

A late checkout may be possible in the low shoulder season if arranged in advance, please call 0498 742 575 to discuss.

Please note: late check outs are not available during the peak season periods due to site maintenance and extra cleaning tasks at this time.

Our office is located on site at the Caravan Park.

We do not run a 24hr reception, if you wish to arrive after 5pm you must call 0498 742 575 for self check in instructions BEFORE we close for the day.

Office hours are subject to change.

Guests at the park have access to an emergency number outside of these hours.

Please contact us by phone 0498 742 575 before the office closes at 5pm to arrange a self check in and receive instructions.

If you wish a staff member to be present when you arrive we will need at least 30 minute lead time to allow Park Manager to be on site to assist you. Please call 0498 742 575 to discuss.

We understand that at times you may need to change or cancel your travel plans, so the following conditions apply:

• Change of date: no charge, but subject to availability

• Cancellation within 48 hours of check-in: fee equal to one night’s accommodation.

For the comfort of all guests, we ask that you restrict noise between the hours of 10 pm and 7 am.

Please note, while we will make our best effort to accommodate your request, site selections are not guaranteed.

In our peak season we have many travelers looking for a place to stay for their holidays in Tasmania - each has a different requirement for size- Large set ups cannot access small sites so we would prefer small vans and caravans to book the small - med sites so we can cater for guests with larger vans.

In off peak times there is more flexibility for guests to request sites and it be approved.

• Dogs: We allow well-behaved dogs all year round, including peak periods. Dogs must be secured on a leash at all times within the park boundary, or in a safe enclosure or crate within your site. Owners must pick up after them and poo bags can be found onsite. Barking dogs will need to be addressed by the owners and guests may be asked to leave if problems persist.

• Cats: We allow cats all year round in caravans/mobile homes only (not in tents), including all peak periods. Cats must be kept inside at all times.

  Please note, no animals allows in the cabins.

Guests must notify the Park Manager of any expected visitors before their arrival.

Visiting vehicles must park outside the park grounds.

Any visitors not following the rules of the park or causing a disturbance will be asked to leave and may not stay in the park overnight unless the extra person fee is paid and it is approved by the Park Manager.

All bookings are allocated 1 parking space for a car or 4WD including the heritage tannery rooms.

If you have more than 1 car/4WD please contact the Park Manager before your arrival - during peak season you may be required to park the second vehicle outside park grounds.

If you are towing a car and do not want to uncouple during your stay please contact the Park Manager to discuss before making your booking.